Connectivity issues, weird billing, and spotty support have all made me more skeptical about telecom providers over time — not just about rates but how they handle problems when stuff goes wrong. Because of that, I started reading user reviews of service in real situations. That’s how I found Zentro customer service
https://www.pissedconsumer.com/company/zentro/customer-service.html where people detail how the company responded to complaints, service outages, and billing disputes. Seeing those day-to-day stories has helped me better judge which telecoms might be trustworthy when the network dips or you need help fast.